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Hi! I'm Josephine. I'm a strategic user experience researcher with a background in business development currently leading research at Capital One.
Harvard Business Publishing x Microsoft
learning in the flow of work on MIcrosoft Teams
Building an automated tool within Microsoft Teams to help employees learn and apply their learnings while at work. Includes moderated user interviews, workshop facilitation, journey mapping, user flows, wireframing, wizard of oz testing, and prototype testing.
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